Support

Support
If you need support related to Teen Patti by Octro, write to us at Octro Helpdesk. Any suggestion for the improvement of this game application will be appreciated.

Protect Your Account
There are some scammers and hackers that indulge in all sorts of tricks to get your account information. It is mainly your own responsibility to be careful.

1. Beware of sites that asks you to download any Hack application. You will be hacked.
2. Do not enter you login information at any site promising you free chips. Your account information will be stolen.
3. Do not buy chips from unauthorized sources. How do they get the chips to sell? Evidently by phishing, hacking, cheating, loot, and all sort of scams. Chip sellers will give you chips at a cheaper rate, but then become their known target. You will repent later on.
4. Do not trust anyone who helps you to cheat. They are the chief cheaters.
5. Do not download any application that looks similar to Teen Patti by Octro. Your account information will be stolen.
6. Beware of phishing sites. For example one such site, which looks similar to Facebook site, asks you to enter your Facebook username and password to get free chips. You will be hacked.
7. Do not tell your Facebook username and password to any one. Make sure to use a strong password. Do not use a password that is easy to guess.

Purchase Chips
If you want more chips, select the Chips icon. These chips represent virtual money and have zero value as real money. You purchase chips so that you can play the game for some more time. Chips are sold through Google Play, iTunes Store (Apple) and facebook. It is through their interface you buy the chips.  Normally when you purchase chips, you get the chips immediately. Never purchase chips from unauthorized sources.

 If you purchase chips through Google Play and do not get chips in about 20 minutes, make sure to install the latest version of Teen Patti.  Launch Octro Teen Patti again. Click the chips icon. Click any of the chips to buy. Go until you get to the Google Play page. Do not pay, and come back. This should flush the notification queue from Google Play, and credit the chips to your account.
For any question regarding chips purchase, write to Octro Helpdesk.  Provide purchase order number and date and time of purchase along with your Teen Patti id or Facebook id number.

Get  Chips for Free
In Teen Patti when your click the Chips icon, there is a link “Get Chips for Free.” This offer is by Tapjoy, Inc, which is a reputed company of U.S. If you installed some apps or completed some action using Tapjoy offer wall and didn’t get chips, you need to contact Tapjpy. To contact them, you can launch the “Get Chips for Free” offerwall again and use the “Missing Chips” link on that page. You MUST register your complaint.
Currently, the “Get Chips for Free” offer is not available on WP8 phones and Amazon platform

188 comments on “Support
  1. Rj says:

    lost all my chips…..cant play now….pls pls pls give me free chips….i need it now…..to continue play this game…..pls pls pls…..i am really loving this game….playing with facebook friend is fun.

    • saurabh says:

      In teen patti by Octro, you get free chips everyday. If you need more chips, you need to purchase the chips or use the get free chips option.

      • rahul says:

        I have download apps for getting free chips and i didnt get chips will u pls help m out

        • saurabh says:

          Rahul,
          “Get Chips for Free” is by Tapjoy, Inc, which is a reputed company of U.S. If you installed some apps or completed some action using Tapjoy offer wall and didn’t get chips, you need to contact them. To contact them, you can launch the “Get Chips for Free” offerwall again and use the “Missing Chips” link on that page. You MUST register your complaint.

  2. Darshan.M.S says:

    Hi, I am unable to connect to Teen Patti from Facebook. I get the message “Connection to server lost” while loading. At times main page is loaded ,and when i click PLAY NOW i get a blank white screen.. This is happening for the past 2 days. Help me out.. Thanks in advance.

  3. Dharmendra says:

    Hi, A person in our area is having 2-3 android device. He is playing using different devices and obviously doing cheating in game. For example in a game 3 person is himself and one is me.
    Please kindly restrict this based on IP and MAC address. Make this app “cheat proof” so everyone can equally enjoy without cheating…
    Really appreciate your efforts.. Nice game, Thanks

  4. Fateh Bjwa says:

    I purchased chips for Rs.110 and was charged. Rs.220. ???

    • saurabh says:

      Dear Fateh, The chips are sold by Google (on Android devices) or Apple (on iOS devices). We do not have any control on collecting payment or refunding the payment. You should contact Apple Inc. giving them the purchase information.

  5. mitesh patel says:

    I have lost my chips…please…please…get me free chips otherwise how i purchase new chips..

  6. salil trikha says:

    Dear saurbh

    I have send a request on missing chips link.but still I have not received my missing chips. I received a mail from there support.. But not getting chips plz suggest me what can I do now.
    With regard
    Salil

  7. saurabh says:

    Kenny, stop all other applications and try again. Do you have custom ROM in your phone?

  8. samir says:

    lost all my chips…..cant play now….pls pls pls give me free chips….i need it now…..to continue play this game…..pls pls pls…..i am really loving this game….playing with facebook friend is fun.

    Reply

    • saurabh says:

      You get free chips everyday. Else you need to purchase more chips by selecting Chips icon. There is also option to get free chips.

  9. Moin Khan says:

    Someone hacked my facebook account and stole all my chips totaling around 3 billion. Wish u can help.
    thanks.

    • saurabh says:

      Chips can’t be stolen. Someone who knows your facebook password can login using your facebook account and play. Anyway, you should write to Octro giving your facebook id (username), date and time and chips you had.

  10. hi i am paras mahajan i did not got chips but my money is deducted from my credit card still chips is not came please help

    • saurabh says:

      Paras, please write to Octro. Provide the relevent information that is order number with date and time, purchased through Google Play, Facebook or Apple Store and your login username through facebook or as a guest.
      If you purchased chips from Google Play, try this first: Launch Octro Teen Patti again. Then go to buy chips again. Click any of the chips to buy. Go until you get to the Google Play page. Do not pay, and come back. That should flush the notification queue from Google Play, and credit the chips to your account.

  11. brknhrt9999 says:

    Balance muje mere acount me transfer chahiye guest me hu abhi meera jo balance hai wo muje mere facebook login me chahiye muje kya karna hoga ?

  12. Vik says:

    Keep getting disconnected repeatedly the moment I sit on a table and boot amount is collected.

    Please advise

  13. Vik says:

    Does deleting the app on ipad and reinstalling delete all data and chips credit as well?

  14. Khaliq Girach says:

    You should add auto-login option so we players don’t have to re-login every time we want to play.
    Also no online support or help given on the main screen of this application or at least online chat support will do good. Plus, takes very long time for chips to appear on account after purchasing. Please do the needful here.

    • saurabh says:

      Khaliq, if you use facebook account, it will auto-login.
      Chips are sold by Apple, Google or facebook. The credit chips are automatically credited to your account as soon as our servers get notification from them. From our side there is not even a second delay.

  15. Vikram says:

    Does deleting the app and reinstalling it on the ipad delete all the date and chip credit as well? Please advise

  16. rohit mane says:

    yesterday i was having 2.4caror and after some time it was around 40 lac where is my money gone.

    • saurabh says:

      Rohit,
      Chips will not reduce unless you play and lose to some other player. May be some of your friend used your account. There is hardly any thing that we can do. Still you can write to Octro giving your login usename (facebook or guest), time you had around 2.4 crore chips and time you had only 40 chips.

  17. hitesh says:

    i have purchased chips on 21st september still i havent received any chips.

    • saurabh says:

      Please write to Octro Helpdesk. Provide the relevent information that is order number with date and time, purchased through Google Play, Facebook or Apple Store and your login username through facebook or as a guest.
      If you purchased chips from Google Play, try this first: Launch Octro Teen Patti again. Then go to buy chips again. Click any of the chips to buy. Go until you get to the Google Play page. Do not pay, and come back. That should flush the notification queue from Google Play, and credit the chips to your account.

  18. Kirti says:

    There is some problem with the app. Whenever I join any table it let me join but the time cards are distributed, app gets crashed. On rejoining it shows me on the same table but I don’t have the control. As if some other person with same name playing, neither does it allow me join the same table. Pls fix it.

    • saurabh says:

      Kirti, yes, there was some problem with players on iOS and loging as a guest. We have fixed this problem on Sept 22, 2013 at 8:00 pm (Indian Time). Inconvenience is regretted.

  19. Shiva says:

    Crashes on iOS 7 after we join a table. It closes after cards are dealt to us and we are about to start playing!!!

    • saurabh says:

      Shiva, yes, there was some problem with players on iOS and loging as a guest. We have fixed this problem. Inconvenience is regretted.

  20. Bhavesh says:

    lost my chips which I had purchased…..I purchased it again but now the game closes unexpected please guide me how to solve these problem..also help to get my around 9lac chips back

  21. vinkal says:

    We are under maintenance. Stay Tuned. Sorry.

    my facebook page this coment

  22. ajay says:

    i lost about 1 million chips because the game crash and stopped help me please

    • saurabh says:

      Yansin,
      Rarely this can occur but this is a temporary problem. Relogin, and chips should appear. Make sure to use same login id that is if you were using facebook, login through facebook and not as guest.

  23. meeraj says:

    Please develop this game for windows based phone (i.e lumia)..

  24. jaypaalsinh gohil says:

    Pls. Upload teenpatti on Lumia for windows phone.i really miss on my phone..

    • saurabh says:

      Jaypaalsinh,
      We are planning to develop app for Windows phone OS. It may take a few months before it is ready for release.

  25. jaypaalsinh gohil says:

    thanks..but pls. make it fast. my frnd circle have windows8 phone.

  26. mitesh patel says:

    Please sir help me my game is stoped suddnly when i m update new version of teen patti…please start my game again..as soon as possible.

  27. nitin patel says:

    i cant log in with teenpatti? when i open it it will checking for facebook.after some time it will show connecting and after lot more time it show loged out….. .why? how i can start play this game? my fb is working properly.

    • saurabh says:

      Nitin,
      Please write & reply to Octro Helpdesk. Let us know the device you are using, Teen Patti version you have (make sure to have latest version) and are you able to login and play as a guest? Do you have a long facebook buddy list?

  28. nitin patel says:

    how open teen patti ?

    • saurabh says:

      Nitin,
      Install Teen Patti on your device. Click to launch the app. Then
      You can play Teen Patti as a Guest or you can login through Facebook. Select -> Login to Facebook or Play as a Guest. When you Play as a Guest, you can not invite your friends to join you. You can play only in a Public room and can not create a Private Room. When you login through Facebook you have option to play in Public room (Play Now) or in a Private room.

  29. nitin patel says:

    mobile-micromax A91 android. teenpatti version-1.01.07 . no i can not able to login and guest. what means long facebook bbuddy list?

  30. deepak says:

    i AM LOSS MY ALL CHIPS SOME ONE CHEAT WITH ME ONE PERSON INVITE ME IN BOOT AMOUNT 100 I AM GO THEIR AND PLAY AND I HAVE 333 AND OTHER PLAYER PLAY BLIND AND HE HAVE 6LACK CHIPS I HAVE A 19 LACKS BUT MY ALL CHIPS IS EMPTY AND OTHER PLAYER CANT EMPTY AND NOT SHOW ITS YOUR GAME SIR I LOVE TEEN PATTI BUT HOW CAN ANY BODY CHEAT PLEASE ANSER ME I AM WAIT HERE ON LINE

    • saurabh says:

      Deepak,
      We have noted this problem and our development team is working on the solution. Meanwhile inform all your Teen Patti friends to be careful.

  31. Bhavesh Parmar says:

    Hi saurabh, i had a critical problem while purchasing the coins. once i had try to purchase the coins than i had got the message of that i had done payment successfully but than after i had got and error like this ,”while processing the receipt there is some kind of error occured” and i had losted my money also.

    • saurabh says:

      Bhavesh,
      Normally in such cases the payment is automatically credited back to your account. For further correspondence, please write to Octro Helpdesk. Provide your purchase order info and your login info.

  32. Adil says:

    One of my friend is using a trick by sending smiley so many times nd android gets disconnected nd iphone have no option 2 play

    • saurabh says:

      Adil,
      We are not aware of any such problem. Please write to Octro Helpdesk and provide us — device you are using, is there any particular smiley that is causing the problem. At what stage of the game, this problem occurs.

  33. I have a problem with connecting the game and it is ready to connect it shows ki server laost connection failed but in my same computer my friends ids teen patti game does get connected is their any problem regarding my fb id, plz solve this bcoz i loved this game & m tired of watching that server lost karke

    • saurabh says:

      Kaustub,
      We do not know why you are facing this. May there is some problem with your account on facebook. Go to facebook site and see if you are able to login or not. For further correspondence, write to Octro Helpdesk

  34. parekh ranpariya says:

    i have micromax Bolt A35 android but ur teen patti game not play in my mobile. ERORE is you have low memory please out some application first to be not play so please solve my problems sir i like ur game

  35. Ashvin Patel says:

    Sir Just now i have use “Get Chips for Free ” and i have use on Godaddy Domain scheme there i have follow all step and i have purches domain but i have not get my free chips …. http://prntscr.com/1weqdx … i m use my facebook id http://facebook.com/ashvin1351 and my

    • saurabh says:

      Ashvin,
      This service is offered by Tapjoy, Inc of U.S. If you didn’t get chips you need to contact them. To contact them, you can launch the “Get Chips for Free” offerwall again and use the missing chips link on that page.

  36. bhavin says:

    How can I transfer my chips from guest user to Facebook acc id…..??

  37. vicky ahir says:

    Pls launch this game for blackberry users

    • saurabh says:

      Vicky,
      Thanks for your interest in Teen Patti. Which blackberry do you have?
      We are currently working on BB10.

  38. bhavin says:

    From where can I get cheapest chips for purchasing??

  39. Sandeep says:

    Dear i want to put to ur notice that manny player pass on abusive words while in game how can we revoke such players.If i try to block such people they only get blocked in personal message not in public message,there should be a way to block abusive people.

  40. ronald says:

    i had purchased 2.5 million chips just player some time and when i left i had 2.55 million chips today i log in all chips disappeared only 50,000 chips there plz help me

    • saurabh says:

      Ronald,
      Chips will not reduce unless you play and lose to some other player. May be some of your friend used your account.
      Still you can write to Octro Helpdesk giving your login username (face book or guest), time you had around 2.5 million chips and time you had only 50k chips. Make sure to use same login id that is if you were using face book, login through face book and not as guest.

  41. khengar says:

    I want to buy chips but error. So pls help.

    • saurabh says:

      Khengar,
      You can purchase chips only through the interface of Google Play, iTunes Store (Apple) or Facebook depending upon your device. What error are you getting?

  42. saurabh says:

    Vicky,
    We are unable to follow your message. Write again in proper English.

  43. Yuvraj says:

    Hi I hav dowloaded teen patti on my samsung Note II GT 7100, now when i went to the option “Get Chips for Free” some of them i got but options like SHIVA, Sound Quest, hell fire when i down loaded and and run the app of hell fire i did’t got the chips same as with shiva then i went thru play store on my phone search them and dowloaded and cleared the required to earn the chips.i collected 100 orbs i didn’t get any chips same with sound quest.and more over when i clicked on the game options some of them was dowloded thru play store on my phone but these games were directed me to google play web site and i was unable to download the same it was showing istalled.Pls suggest wat to do.

    • saurabh says:

      Yuvraj,
      “Get Chips for Free” is by Tapjoy, Inc, which is a reputed company of U.S. If you installed some apps or completed some action using Tapjoy offer wall and didn’t get chips, you need to contact them. To contact them, you can launch the “Get Chips for Free” offerwall again and use the missing chips link on that page.
      Make sure to report your missing chips, and separately for each item. If you still do not get chips, inform Octro Helpdesk.

  44. Yuvraj says:

    Sorry It is Samung Note II GT 1908

  45. sadam visar says:

    Hello, i want to report about a bug in teen patti.
    i started playing teen patti from few days and i found that while playing if your friend sent you a request for join his table, we are unable to see who sent us request. i am using Google chrome browser (Version 30.0.1599.69 m).
    From Mobile we can see properly there is no issue, this will happen in only google chrome, please fix it asap.

  46. Vicky says:

    I Had remove some users in my friend list but Many people Show me online whick i had removed.

  47. sanyam says:

    I click on the option free chips ,and installed
    Shiva game and did what is required .still not received the chips ….
    Tell me what to do

    • saurabh says:

      Sanyam,
      “Get Chips for Free” is by Tapjoy, Inc, which is a reputed company of U.S. If you installed some apps or completed some action using Tapjoy offer wall and didn’t get chips, you need to contact them. To contact them, you can launch the “Get Chips for Free” offerwall again and use the missing chips link on that page.
      YOU MUST REGISTER YOUR COMPLAINT.

  48. Manoj says:

    I am not able to login android mobile’s teen patti via facebook for adding my friends. I had played teen patti on FB via desktop earlier without login to FB on android. Is that an issue? Please help..

    • saurabh says:

      Manoj,
      There is no known issue. It may be temporary facebook problem. Also try this:
      1. Update the facebook app on your device. Login to your facebook account.
      2. Delete Teen Patti app from your phone. Download and install the latest version.

  49. anil kumar says:

    i cannot see message option in facebook teenpatti game of private person
    i only see block option when i clicked on player…why cannot i see message option with block in facebook game

  50. jp says:

    i know u rr making games for windows phone but pls. be fast..i really disappoint

    • saurabh says:

      jp,
      Yes, it is in our interest that we release app for Windows Phone as soon as possible. But please not that Teen Patti is not a simple app.

  51. sunny says:

    i want to buy chips .can it be done with a debit card or a credit card is must

    • saurabh says:

      Sunny,
      You can buy chips only through interface of Google Play, iTunes Store or Facebook. These companies do not accept debit card payments.

  52. Saurabh yest night I had won chips 3,50,000 nd thn left the room but whn I again logged in I had the same amt wht I had before winning 3,50,000. So do let me know y this happens

  53. Rushiraj Sampat says:

    I am rushiraj sampat and I am unable to play the game from last 3-4days,because I am unable to login with my id.When ever I try to login it’s get disconnected from my email id.If I play with my brother or sister’s id then I can play it very well.But the game is unable to open with my id (sampat.rushi).Please help me to play this game as soon as possible.Because it’s a great game and I loved it a lot.It’s a different experience of we play with our own id.You can understand my problem.So please help me tos play this game.Please reply soon.

    • saurabh says:

      Rushiraj,
      Install latest version of Facebook device and login to facebook. Install latest version of Teen Patti and login with your id. If you are not successful and you can not go further than logging in…, it is facebook problem.  If you see Retrieving friends list…,it means you have a long buddy list and your internet connection is slow. Before the list is retrieved, you are timed out by Teen Patti servers.

  54. ravi says:

    when i open teenpatti , facebook connect show that android market not install

  55. virenparmar says:

    I like very most this game..but i coud not play this gamo. i m all ready login this game when i joining a table one massage come on display message”you are running low om memory pls exit some application and try again”i have doing all try.everything is deleted. but i have no rrsult. i m use micromax A35 BOLT mobile.pls give me ans.and solve my problem.and say why this game not support in my handset pls….pls…And pls,….

    • saurabh says:

      Viren,
      This phone has high screen resolution but low RAM. You will face this problem. In future, we will update Teen Patti so that it also works on such devices.

  56. jay says:

    I have windows phone.from a 2 months I m waiting for game meanwhile I have to play on laptop by facebook appcenter but there is very time consuming to open…i bored from this situation..I recharge with 3G though situation is same..I really like this game and I know you are working on this and making game for windows phone but dont know what is the problem..I am really disappointed.

  57. Mayank Gor says:

    I having problem with your game when I start octro teen patti aftersome time game invitation error something like that issue so I need some help I m stuck help me

    • saurabh says:

      Mayank,
      Yesterday night (9:30 pm on 22/10/2013 Indian time) the number of persons playing Teen Patti far exceeded the all time high limit. Our servers all over the world got overloaded and tables were killed. Our database remained unaffected that number of chips you have is correct. Servers were made live in about an hour.
      Also please note Teen Patti requires:
      1. Stable and fast internet connection,
      2. Device with big memory size, and also
      3. While playing Teen Patti stop some other apps running in the background.

  58. yash says:

    How do i invite kiri or andy to play with me. i played with them before

  59. sunny says:

    i m using samsung galaxy y gts-6102 i am login with guest account but i cant upload avtar from my phone gallery, i can show only to option take ‘picture’ and ‘cancel’ plz solve this problem

    • saurabh says:

      Sunny,
      Some Android devices does not have the required capability. For those devices, instead of Upload picture we have enabled Take Picture.

  60. sandip thakker says:

    Hi Teenpatti team great app u r working on. I want to know that i have many chips in FB Desktop Teen patti app can i transfer same to my android teen patti? kindly revert

  61. sunny says:

    my leader board is blank i reinstall the game but i have still problem

  62. kd daraniya says:

    Can’t login with Facebook apps

    • saurabh says:

      For connecting to Teen Patti from Facebook you should try a different web browser. Also clear the cache and cookies.

  63. Lalit says:

    I lost around 3 Lacs Chips without playing I used Guest login, It seems someone hacked my account.

    • saurabh says:

      Lalit
      There is no way we can find out who did it. Please note that Guest account are generally unsafe. If you were using facebook account, may be facebook can find out who hacked your account.

      • vip says:

        i m using guest account but there is not password opetion then how can i secure my guest account, and ur team telling us this game is anti hack then how is it possible to hack guest account

        • saurabh says:

          vip,
          Yes, when you login as guest, there is no password. Even if you login with different guest name, your chips count remains unaffected. However, if your device is stolen, used by someone else or some fault develops in your phone, your chips can be hacked or lost.

  64. Aman says:

    Hi Team,

    I really appreciate this game and its a very interesting and a wonderful game to play with and I really enjoying playing it. However I would like to bring it to your notice that this game is being hacked as I see few players who are making crores of rupees over night. A person having 1 crore tonight ends up with 100-200 crores over the next mornings. Hence its so very clear that the game is being hacked and people are just getting unlimited chips. I am a little disappointed by this as this makes players loose their interest. I really appreciate your game and hence request you to please take necessary action on this. Thanks and looking forward for the quick fix.

    • saurabh says:

      Aman
      Yes, there are people who try to hack accounts and tell each others cards. Also be careful when you play on Private table with No Limit.

  65. vinkal says:

    last 3 or 5 days laderboard is blank on my mobile i also check on computer facebook on my internet explore

  66. Punit Padaliya says:

    I have lost all game continuesly from last 3 weeks is their any problem in game because I got always lawer cards
    Please do the needful.

  67. Rahul Sharma says:

    Well certainly game is hacked.. i have seen few guys having 100mil plus chips.. and now many people are with 10+ crore chips.. so now we are losing interest in this game..
    Thing is that you developer dont try to get them and ban accounts or find the solution.. they are selling 1 crore chips for 400/-rs They are hurting your business too.. very disappointing..

    • saurabh says:

      Rahul,
      Some indulge in all sorts of tricks to win in the Teen Patti. It is not easy to rectify all such problems, it takes time.
      As per terms and conditions to play Teen Patti by Octro, transferring or selling chips is not allowed. Read Legal/Privacy. Yes we working on tracing these people and banning their accounts.

  68. deepak says:

    we four players play teen patti in 25000 boot amount two player play blind and after 3 or four chaal i am going automatic out of game my game is auto matically stoped and i am loss i think any body hack me and i ma going out pls reply me what i do

    • saurabh says:

      Deepak,
      You should be careful especially on high stake table, private tables and no-limit tables. Players use all sort of tricks to win. Sometimes players team up and keep on playing blinds so that they don’t let you take a Show and you run out of chips. There is nothing we can do and we are not responsible for loss of chips. Read Legality/Privacy.

  69. baby says:

    i play this game using wifi my internet speed is too fast ane perfectly working but in this game i play chal it is suddenly stuck and i lost my chips. my friends are also suffering with this problem

    • saurabh says:

      This problem normally occurs due to some problem from client side (your side) like Internet connection slow, you received a phone call or message, some app running in background is receiving or sending data, your device has low memory… While playing Teen Patti stop other apps running in the background.

  70. nadeem ansari says:

    your purchase could not be completed after purchase this error show me please solve my problem

    • saurabh says:

      Nadeem,
      For any purchase related quarry, write to Octro Helpdesk. Also note that chips are sold only through Google, Apple and facebook. Octro, Inc does not sell chips.

  71. raghuvirsinh jadeja says:

    have windows phone. I m waiting for game ..I really like this game and I know you are working on this and making game for windows phone but dont know when it come for windows phone

  72. Ashvin patel says:

    Check this … http://epaper.sandesh.com/c/1868369 Our Area leading news paper taking about your Teen paati Games … News paper conform some people are selling chips. 10 Million chips price is up to 1000-2000 INR . They are transfer in private table .

    Some people are play real Gambling online in this games .
    P.S. This News paper in Gujarati

  73. jaideepsinh says:

    Can i display only name not surname in this game and can i change set my profile picture for game other then Facebook profile picture.

  74. Mehul says:

    Hi,

    Just wanted to know people giving tips to dealer and i observe after giving good tips to dealer people earning and get good games.. is it true to give tips to dealer she will give you good cards???

  75. urvansh bhatia says:

    Hi
    i brought 1 million chips yeaterday worth 10.49 dollars.
    money charged but i havn’t got the chips..
    Hepl me out…

  76. Sandy Rai says:

    Hello sir, yesterday I had upto 1 crore chips at morning but then after I logged in frm FB as privat table then I tried as guest I loged out all but I could not get my chips plz help me 4 my chips plz sir

    • saurabh says:

      Sandy,
      Facebook account and guest account are treated as two different accounts and the chips are not transferable.

  77. pankaj says:

    i am downllod shiva:tha time bender and the soty but i dont get chip plese riplayme

    • saurabh says:

      “Get Chips for Free” is by Tapjoy, Inc, which is a reputed company of U.S. If you installed some apps or completed some action using Tapjoy offer wall and didn’t get chips, you need to contact them. To contact them, you can launch the “Get Chips for Free” offerwall again and use the “Missing Chips” link on that page.
      You MUST register your complaint.

  78. Danial rabari says:

    Are saurabh bhai mere me -100 cr kaise ho gya bhai ye kya ho rha hai

  79. chintan says:

    I didn’t login with facebook with browser the wrirten was that ‘server connection lost’ abd when i play with guest i click on play now sometime that written that you are running in low memory please exit some app and try again when I remove app than I will try than also they will be written when I update than also

    • saurabh says:

      Chintan,
      Your phone may have low RAM. Also your Internet connection may be slow. However, we are updating our app so that it works in such cases.

  80. Manish Jaiswal says:

    I am having 55 crs in today morning but at noon i m havjng 100 cr minus wat about this problem

  81. kunal says:

    Sir main windows phone use kar raha hu or sabhi dost khelte hai teen patti on thair android phones.

  82. Danial rabari says:

    Kyu wait par rakha hai
    Reply do saurabh bhai me hacker nahi

  83. Alkesh says:

    i got a news that teen patti was going close on 20th its true

  84. Jayesh says:

    My teen pati balance 10 crore bat not play chips – mines chips help me pls but i am 10crore+ chi0s

    • saurabh says:

      We have taken active steps to remove chips which were collected in some accounts through unauthorized means which violated our Terms of Service. These means include hacking, purchase from un-authorized sources, and un-authorized transfers between players.
      If you believe that your account balance was changed significantly without any such activities, please provide proof of purchase or an explanation as to how you got the chips in your account, and we will take steps to restore your account. In addition, we also need your contact information – Name, Address, Telephone Number, and a link to your facebook profile page.
      Please note, that we take hacking very seriously and reserve the right to initiate criminal proceedings against people indulging in such activities.

  85. jAY pATEL says:

    I 50000000 IN MY ACC
    TODAY SHOW ME 0 CHIPS ON IT
    YOUR GAME IS REALLY FAKE

    • saurabh says:

      We have taken active steps to remove chips which were collected in some accounts through unauthorized means which violated our Terms of Service. These means include hacking, purchase from un-authorized sources, and un-authorized transfers between players.
      If you believe that your account balance was changed significantly without any such activities, please provide proof of purchase or an explanation as to how you got the chips in your account, and we will take steps to restore your account. In addition, we also need your contact information – Name, Address, Telephone Number, and a link to your facebook profile page.
      Please note, that we take hacking very seriously and reserve the right to initiate criminal proceedings against people indulging in such activities.
      Send reply to Octro Helpdesk

  86. gunjan says:

    Dear saurabh,

    please help me,

    my account is showing -(minus) balance, it should be +51cr and its showing -51 please help me i cannot play game, even i had tried by purchasing 5 lalkhs but it dont show any diffrence.

    • saurabh says:

      We have taken active steps to remove chips which were collected in some accounts through unauthorized means which violated our Terms of Service. These means include hacking, purchase from un-authorized sources, and un-authorized transfers between players.
      If you believe that your account balance was changed significantly without any such activities, please provide proof of purchase or an explanation as to how you got the chips in your account, and we will take steps to restore your account. In addition, we also need your contact information – Name, Address, Telephone Number, and a link to your facebook profile page.
      Please note, that we take hacking very seriously and reserve the right to initiate criminal proceedings against people indulging in such activities.
      Send reply to Octro Helpdesk

  87. ritesh paTEL says:

    GAME HAS BEEN CLOSED AT 30/11/2013 END OF THE MONTH.

    • saurabh says:

      This is a rumour. Users of Teen Patti are growing at a fast pace. We have updated our servers so that users do not face any problem even during peak hours. Rest assured that Teen Patti will never close.

  88. perry says:

    I had 1.8 million in chips, which I bought this morning but as soon as I loged in using my facebook id, it came down to 10k. what the hell happened.

    reply right away pls.

    –perry

    • saurabh says:

      Perry,
      Facebook account and guest account are treated as two separate accounts. Chips are not transferable.

  89. Bhavin says:

    please open this game for windows 8phone

  90. elshah says:

    Dear Saurabh,
    I used to play as a guest by name elshah,today morning when i logged in with my facebook account for the first time, my chips shows only 10000 and level 1 where as previously it was 16Lakh chips and Level 8 as a guest user.Now after logging out from facebook account and again logged in as a guest user but here also it shows only 10000 chips and level 1.
    Please help me to regain my lost Chips and Level.
    Thanks in Advance.

    Lalit Shah

    • saurabh says:

      Lalit,
      This problem can not happen from our side. You have 1000 chips in your guest account, it means this is a new account. May be you are using a different device/phone. There is nothing we can do to solve your problem.
      We thank you for your interest in Teen Patti.

  91. samir patel says:

    i am using sony xperia arc s phone ,i am facing a problem to
    start game on my phone since 4 days,
    i am able to log in but when i push the start play button then one massage come that you are running with low memory please exit some app and try again ,,
    i did every think Evan today i format my phone but no result
    please help me

    • saurabh says:

      Samir,
      Please write to Octro Helpdesk. Your device uses Android v2.3.4, storage available for user 320 MB, RAM 512MB.
      Delete some applications that you do not use. Stop all applications running in the background.
      We will soon release an updated version that solves these problems.

  92. niraj says:

    varry slow game

  93. wasim says:

    hi,i am wasim my phone intex aqua marvel + not loging with facebook wab page not available.

  94. rajsolutions says:

    i want to change currency symbol in my teen patti game instead of dollar or euro i need rs symbol. plz help.

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